Shipping policy
Shipping Policy
U.S. Shipping
WOOL PROJECT offers complimentary standard shipping on all U.S. orders.
Expedited shipping options may be available at an additional cost. Available services and rates will be displayed at checkout.
International Shipping
We are pleased to offer international shipping. Shipping rates vary by destination and available carrier and will be calculated at checkout.
Please note that international orders may be subject to import duties, taxes, customs fees, or other charges imposed by the destination country. These charges are not included in the purchase price or shipping cost and are the responsibility of the recipient.
Order Processing
Orders are processed as promptly as possible. Please note that made-to-order and pre-order pieces have individual production timelines, which are noted on the respective product page.
Once your order has shipped, tracking information will be provided when available.
Questions
For questions regarding your shipment, please contact us at sales@woolproject.com.